Night Owl Rooter upholds the highest of values. Here is Ray's Guarantee:

• SATISFACTION GUARANTEED: If at any time following service you encounter any problems or inconviences contact Paul Wright or the Kaskade Office as soon as possible and we will schedule you with highest priority and come over and solve any problems.
• 24 HOUR CONTACT: We will reply to your online service call within 24 hours of receiving it or else we will automatically take 5% off your bill. If you have an emergency contact Ray via cell (801) 502-2098 and he will attend to you immediately.
• NO AFTER HOUR CHARGES: No extra charges just because its after hours!